Textline experienced a minor incident on May 8, 2024 affecting Textline Web Application, lasting 4h 1m. The incident has been resolved; the full update timeline is below.
Affected components
Textline Web Application
Update timeline
- investigating May 08, 2024, 10:36 PM UTC
We are investigating an issue related to May 7, 2024, incident in which some data layers were out of sync. This issue is causing a handful of abnormal interface behaviors and lag for customers.
- resolved May 08, 2024, 10:37 PM UTC
This incident has been resolved. Some customers were experiencing issues with their conversation history not populating correctly. No data or messages were lost.