Textline experienced a minor incident on September 21, 2024 affecting Vonage API Outbound SMS, lasting 8d 17h. The incident has been resolved; the full update timeline is below.
Affected components
Vonage API Outbound SMS
Update timeline
- investigating Sep 26, 2024, 02:27 PM UTC
Vonage is experiencing a rise in fraud messaging from other users. As a result, they are blocking any message that contains a URL. Messages sent with a URL will return with a delivery error. If you need to send URLs and are using Vonage/Nexmo, message the Textline team as there is a possibility to whitelist your URLs.
- investigating Sep 26, 2024, 02:44 PM UTC
We are continuing to investigate this issue.
- resolved Oct 07, 2024, 01:35 PM UTC
Vonage has removed the URL block on outbound SMS.