Textable incident

Inbound MMS Delivery Failures

Major Resolved View vendor source →

Textable experienced a major incident on March 1, 2022 affecting Messaging Backend and Messaging Backend, lasting 2h. The incident has been resolved; the full update timeline is below.

Started
Mar 01, 2022, 06:28 PM UTC
Resolved
Mar 01, 2022, 08:28 PM UTC
Duration
2h
Detected by Pingoru
Mar 01, 2022, 06:28 PM UTC

Affected components

Messaging BackendMessaging Backend

Update timeline

  1. identified Mar 01, 2022, 06:28 PM UTC

    We have identified the cause of the increased Inbound MMS delivery failures and are working on a resolution.

  2. identified Mar 01, 2022, 06:28 PM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring Mar 01, 2022, 06:56 PM UTC

    We have implemented a fix for this issue and are monitoring to see if inbound MMS has been restored to full functionality.

  4. resolved Mar 01, 2022, 08:28 PM UTC

    This incident has been resolved.