Textable experienced a notice incident on March 10, 2026 affecting Messaging Backend, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Messaging Backend
Update timeline
- resolved Mar 10, 2026, 07:03 PM UTC
Beginning around 2:40PM ET, some customers may have seen inbound messages from their messaging provider rejected by our API. This was caused by the deployment of a patch designed improve how we handle group MMS; however, the patch negatively affected parsing inbound webhooks from some messaging providers. This should be fully resolved as of 2:55 PM ET
- postmortem Mar 10, 2026, 07:05 PM UTC
This was caused by the deployment of a patch designed improve how we handle group MMS; however, the patch negatively affected parsing inbound webhooks from some messaging providers. This should be fully resolved as of 2:55 PM ET