Textable incident

Private Label Backend Issues

Critical Resolved View vendor source →

Textable experienced a critical incident on March 1, 2022 affecting Application and Messaging Backend and 1 more component, lasting 28m. The incident has been resolved; the full update timeline is below.

Started
Mar 01, 2022, 08:28 PM UTC
Resolved
Mar 01, 2022, 08:56 PM UTC
Duration
28m
Detected by Pingoru
Mar 01, 2022, 08:28 PM UTC

Affected components

ApplicationMessaging BackendAPI

Update timeline

  1. investigating Mar 01, 2022, 08:28 PM UTC

    We are investigating the cause of the Private Label Platform downtime.

  2. identified Mar 01, 2022, 08:31 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Mar 01, 2022, 08:50 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Mar 01, 2022, 08:56 PM UTC

    This incident has been resolved.