Textable incident

Creation of new PL accounts is failing

Minor Resolved View vendor source →

Textable experienced a minor incident on March 14, 2022 affecting Application, lasting 21m. The incident has been resolved; the full update timeline is below.

Started
Mar 14, 2022, 08:27 PM UTC
Resolved
Mar 14, 2022, 08:48 PM UTC
Duration
21m
Detected by Pingoru
Mar 14, 2022, 08:27 PM UTC

Affected components

Application

Update timeline

  1. investigating Mar 14, 2022, 08:27 PM UTC

    We are currently investigating an issue where creation of new users in Private Label instances is failing.

  2. identified Mar 14, 2022, 08:28 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Mar 14, 2022, 08:37 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Mar 14, 2022, 08:48 PM UTC

    This incident has been resolved.