TestRail incident

Performance Degradation Affecting a Subset of Cloud Instances

Minor Ongoing View vendor source →

TestRail is currently experiencing a minor incident affecting TestRail Cloud, which began 20h ago. The vendor's full update timeline is below.

Started
Aug 11, 2026, 06:03 PM UTC
Resolved
Ongoing
Duration
● 20h 25m
Detected by Pingoru
Aug 11, 2026, 06:03 PM UTC

Affected components

TestRail Cloud

Update timeline

  1. identified Aug 11, 2026, 06:03 PM UTC

    We identified a performance issue affecting a subset of TestRail Cloud accounts, resulting in slower page load times for some users. Our team identified the underlying cause and implemented a mitigation that has stabilized performance. We are continuing to closely monitor the environment while we work toward a permanent resolution. We appreciate your patience and understanding as we work to fully resolve the issue.