TestRail incident

TestRail Cloud instances in Maintenance mode

Critical Resolved View vendor source →

TestRail experienced a critical incident on March 7, 2022 affecting TestRail Cloud, lasting 1h 56m. The incident has been resolved; the full update timeline is below.

Started
Mar 07, 2022, 09:08 AM UTC
Resolved
Mar 07, 2022, 11:05 AM UTC
Duration
1h 56m
Detected by Pingoru
Mar 07, 2022, 09:08 AM UTC

Affected components

TestRail Cloud

Update timeline

  1. investigating Mar 07, 2022, 09:08 AM UTC

    TestRail Cloud is currently experiencing issues. We know this is frustrating and we’re working to resolve this as soon as possible. We have escalated this to our engineering team, and will provide an update as soon as more information becomes available.

  2. monitoring Mar 07, 2022, 09:26 AM UTC

    We have identified and resolved the issue. All instances are operational, however we are continuing to closely monitor the situation.

  3. resolved Mar 07, 2022, 11:05 AM UTC

    This incident has been resolved.