TestRail experienced a major incident on March 8, 2022 affecting TestRail Cloud, lasting 2h 19m. The incident has been resolved; the full update timeline is below.
Affected components
TestRail Cloud
Update timeline
- investigating Mar 08, 2022, 02:38 PM UTC
Some customers are experiencing gateway errors, e.g. '502 Bad Gateway' or '504 Gateway Time-out', when attempting to access their TestRail cloud instance. We are currently investigating this issue and will provide further updates shortly.
- resolved Mar 08, 2022, 04:57 PM UTC
This incident has been resolved.