TestRail incident

Slow performance

Minor Resolved View vendor source →

TestRail experienced a minor incident on June 14, 2022 affecting TestRail Cloud, lasting 7d 23h. The incident has been resolved; the full update timeline is below.

Started
Jun 14, 2022, 12:58 PM UTC
Resolved
Jun 22, 2022, 12:15 PM UTC
Duration
7d 23h
Detected by Pingoru
Jun 14, 2022, 12:58 PM UTC

Affected components

TestRail Cloud

Update timeline

  1. investigating Jun 14, 2022, 12:58 PM UTC

    Some customers are experiencing slower than expected TestRail performance. We are currently investigating this issue.

  2. monitoring Jun 14, 2022, 02:19 PM UTC

    We have identified the cause of the instability and implemented a fix which we are currently monitoring.

  3. resolved Jun 22, 2022, 12:15 PM UTC

    This incident has been resolved.