TestRail experienced a minor incident on February 15, 2024 affecting TestRail Cloud, lasting 3d 8h. The incident has been resolved; the full update timeline is below.
Affected components
TestRail Cloud
Update timeline
- monitoring Feb 15, 2024, 03:32 PM UTC
We identified degraded performance that may affect some customers in connection with the 14-Feb partial outage. Our team is actively investigating to ensure a complete resolution.
- monitoring Feb 16, 2024, 03:53 PM UTC
We're continuing to monitor for any further issues while the team is working to a full resolution.
- resolved Feb 18, 2024, 11:48 PM UTC
We successfully resolved the issue, and normal service has been restored.