TestRail incident

Degraded Performance

Major Resolved View vendor source →

TestRail experienced a major incident on February 19, 2024 affecting TestRail Cloud, lasting 2h 55m. The incident has been resolved; the full update timeline is below.

Started
Feb 19, 2024, 10:48 AM UTC
Resolved
Feb 19, 2024, 01:44 PM UTC
Duration
2h 55m
Detected by Pingoru
Feb 19, 2024, 10:48 AM UTC

Affected components

TestRail Cloud

Update timeline

  1. investigating Feb 19, 2024, 10:48 AM UTC

    Some customers may be experiencing degraded performance. Our engineers are investigating.

  2. identified Feb 19, 2024, 12:34 PM UTC

    Our engineers have identified the potential source and implemented a fix.

  3. resolved Feb 19, 2024, 01:44 PM UTC

    This incident has been resolved.