Tenfold incident

Tenfold Floating UI Deployment

Notice Resolved View vendor source →

Tenfold experienced a notice incident on June 12, 2018 affecting Chrome Extension, lasting 1h 29m. The incident has been resolved; the full update timeline is below.

Started
Jun 12, 2018, 03:49 PM UTC
Resolved
Jun 12, 2018, 05:18 PM UTC
Duration
1h 29m
Detected by Pingoru
Jun 12, 2018, 03:49 PM UTC

Affected components

Chrome Extension

Update timeline

  1. monitoring Jun 12, 2018, 03:49 PM UTC

    Our automated systems have alerted the Tenfold site reliability team of elevated error rates within the application UI. Our team has reverted changes and systems are normalizing, but the Tenfold team is closely monitoring. Please feel free to reach out to our support team with any questions: e: [email protected]

  2. resolved Jun 12, 2018, 05:18 PM UTC

    Following the reversion of changes to the Tenfold UI, error rates have normalized and there will not be any additional issues experienced with the UI updating with new calls. If you have any additional questions, or are experiencing any issues, please feel free to reach out to our support team: e: [email protected]