Tenfold experienced a minor incident on August 30, 2019 affecting Dashboard, lasting 7h 18m. The incident has been resolved; the full update timeline is below.
Affected components
Dashboard
Update timeline
- identified Aug 30, 2019, 09:29 PM UTC
Reported issue: When initially loading Analytics, the graph may appear empty and not load. Workaround: The current workaround is to change the graph from "Company wide" to "Teams" or "You". Once that is complete, revert the graph back to "Company wide" to get back to the expected view.
- resolved Aug 31, 2019, 04:47 AM UTC
A patch has been applied to resolve the issue.