Tenfold experienced a minor incident on October 29, 2019 affecting Dashboard, lasting 18h 27m. The incident has been resolved; the full update timeline is below.
Affected components
Dashboard
Update timeline
- investigating Oct 29, 2019, 06:38 PM UTC
Tenfold Cloud Technical teams are investigating a performance issue impacting Tenfold Dashboard. Customers using Tenfold Dashboard could experience delays with components loading.
- monitoring Oct 29, 2019, 07:42 PM UTC
[sev-4] The cause of the degradation has been identified and a resolution put in place. Engineers will continue to closely monitor the situation overnight for any anomalies. The next scheduled update will be on 10/30/2019 at 13:00 UTC however we will update this status page with any new findings as they become available.
- resolved Oct 30, 2019, 01:06 PM UTC
The service degradation is being marked as resolved.