Tenfold experienced a notice incident on June 29, 2020, lasting 15h 49m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Jun 29, 2020, 03:14 PM UTC
Tenfold is currently experiencing service disruption. We are currently investigating and will provide more information as it comes to hand.
- investigating Jun 29, 2020, 03:55 PM UTC
Tenfold continues to investigate and will continue to update this page. At this time, the incident seems to be related to a network outage in Google's GCP infrastructure in the East region. Please see this site for information directly from Google: https://status.cloud.google.com/
- identified Jun 29, 2020, 04:46 PM UTC
Tenfold personnel continue to be in contact with Google as they resolve their network issues
- monitoring Jun 29, 2020, 06:24 PM UTC
Google GCP infrastructure has recovered. Tenfold system is becoming operational again and is processing events normally. Tenfold engineering will continue to insure that the infrastructure is working throughout the day.
- identified Jun 29, 2020, 06:41 PM UTC
.
- identified Jun 29, 2020, 07:20 PM UTC
Tenfold Services continue to remain unstable. As a result, your tenfold services may become temporarily unreachable while we work to establish connectivity.
- monitoring Jun 29, 2020, 07:54 PM UTC
Tenfold has confirmed that all customers should be functional at this point. We will be monitoring for the rest of the day
- resolved Jun 30, 2020, 10:14 AM UTC
This incident has been resolved.