Tenfold experienced a minor incident on August 17, 2020 affecting API, lasting 6h 5m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 17, 2020, 04:28 PM UTC
Tenfold automated monitoring systems have identified an elevated level of errors within our event processing infrastructure. Users may experience latency or intermittent inability to access Tenfold services. Our team is currently investigating and will provide updates as they are made available, as well as scope of impact. Feel free to subscribe for the most up-to-date notifications here: How to Subscribe
- investigating Aug 17, 2020, 04:29 PM UTC
We are continuing to investigate this issue.
- investigating Aug 17, 2020, 04:32 PM UTC
We are continuing to investigate this issue.
- monitoring Aug 17, 2020, 04:59 PM UTC
Tenfold engineering has identified the issue and implemented a fix. Our operations team will continue to monitor for stability.
- resolved Aug 17, 2020, 10:34 PM UTC
This incident has been resolved.