Tenfold experienced a notice incident on September 2, 2020 affecting Asterisk and 3cx and 1 more component, lasting 2h 40m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring Sep 02, 2020, 08:24 PM UTC
Tenfold automated monitoring systems have identified an elevated level of errors within our event processing infrastructure. Users may experience latency or inability to access Tenfold services. Our team has identified the issue and applied a fix to restore services. At this time our team is performing final checkouts and will continue to monitor the system for stability. Feel free to subscribe for the most up-to-date notifications here: How to Subscribe
- resolved Sep 02, 2020, 11:04 PM UTC
At this time, there have been no additional issues observed since the fix was implemented. Please reach out to your Customer Success Manager at [email protected] should you have any additional questions.