Tenfold experienced a notice incident on September 10, 2020 affecting API and Chrome Extension, lasting 52m. The incident has been resolved; the full update timeline is below.
Affected components
APIChrome Extension
Update timeline
- monitoring Sep 10, 2020, 04:38 PM UTC
Tenfold is aware of a cloud platform issue that might cause a degradation in performance to certain telephony control features such as Click to Dial. At this point, we believe the situation has been resolved and we are monitoring
- monitoring Sep 10, 2020, 04:38 PM UTC
We are continuing to monitor for any further issues.
- resolved Sep 10, 2020, 05:30 PM UTC
This incident has been resolved.