Tenfold experienced a minor incident on October 1, 2021 affecting Dashboard and Corporate Site (www.tenfold.com), lasting 12h 14m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring Oct 01, 2021, 05:07 PM UTC
Our automated systems have alerted the Tenfold site reliability team of elevated error rates with the Dashboard UI. Tenfold engineering is currently investigating a reported issue regarding analytics not displaying within the dashboard. This issue is limited to the dashboard display of individual call analytics however it is not impacting the core functionality of logging activities to your CRM. Tenfold will work with engineering teams on development and deployment of a fix during the next approved release window. Feel free to subscribe for the most up-to-date notifications here: How to Subscribe
- resolved Oct 02, 2021, 05:21 AM UTC
Tenfold engineering has deployed a fix that has restored functionality to the dashboard. This incident is now resolved.