Tenderly incident

Alert and web3 action monitoring delays on all networks

Major Resolved View vendor source →

Tenderly experienced a major incident on May 26, 2025, lasting 21h 57m. The incident has been resolved; the full update timeline is below.

Started
May 26, 2025, 02:02 PM UTC
Resolved
May 27, 2025, 12:00 PM UTC
Duration
21h 57m
Detected by Pingoru
May 26, 2025, 02:02 PM UTC

Update timeline

  1. identified May 26, 2025, 02:02 PM UTC

    We're experiencing alert and web3 actions delays on all networks. The team is currently working on the fix .

  2. identified May 26, 2025, 02:16 PM UTC

    We are continuing to work on a fix for this issue.

  3. identified May 26, 2025, 06:07 PM UTC

    The delay issues have been resolved on all networks except BNB for now. The team will work on a fix for BNB and we’ll keep you posted on the progress.

  4. resolved May 27, 2025, 12:00 PM UTC

    As of approximately 6:00 PM UTC on May 26th, alerts and Web3 actions on BNB are no longer experiencing delays. To mitigate the issue, we had to skip processing blocks from the timeframe between 2:00 PM and 6:00 PM UTC on May 26th. As a result, any alerts that would have been triggered during that period were not processed. We appreciate your understanding and apologise for any inconvenience this may have caused.