Tenderly experienced a critical incident on May 15, 2026 affecting Virtual Testnet and Virtual Testnet and 1 more component, lasting 2h 9m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 16, 2026, 07:01 AM UTC
Between May 15 20:33 UTC and May 15 22:42 UTC, a networking issue caused node infrastructure to fall behind chain tip on multiple networks. Networks with request failures during the window: Ink, Avalanche, Soneium, World Chain Sepolia, Ronin, Polygon Amoy, Ink Sepolia. Requests against these networks from our EU region would have errored or timed out until traffic was rerouted. Networks with noticeable lag during the window: Ethereum, Base, Arbitrum One, BNB, Blast, Polygon, Avalanche, Sepolia, MegaETH, Gnosis, Ink, Soneium, Ronin. Traffic continued via fallback routing but customers may have seen intermittent errors, elevated latency, or delayed Alerts and Web3 Actions. The incident was fully resolved on May 15 at 22:42 UTC. All affected networks are back in sync and we are not observing any further disruptions.
- resolved May 16, 2026, 07:02 AM UTC
This incident has been resolved.