Tenderly experienced a major incident on July 17, 2025, lasting 2h 34m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Jul 17, 2025, 05:49 PM UTC
Currently showcasing and loading transactions for Base is not possible. Monitoring (Alerts and Web 3 Actions) are also degraded. We are investigating the issue
- identified Jul 17, 2025, 06:02 PM UTC
Team has identified the potential issue and is releasing a hotfix.
- monitoring Jul 17, 2025, 06:45 PM UTC
We have deployed the fix and are now observing how the system is reacting. We are loading most of the transactions on the Base Explorer, but degradation may occur. Currently Monitoring system is catching up to the lag that has been accumulated due to the outage. We expected to be in sync in ~2h.
- resolved Jul 17, 2025, 08:23 PM UTC
The incident has been resolved. And monitoring lag has been fully mitigated. All systems are functioning and back to normal.