Tenderly incident

Issue on Polygon

Minor Resolved View vendor source →

Tenderly experienced a minor incident on July 30, 2025, lasting 4h 48m. The incident has been resolved; the full update timeline is below.

Started
Jul 30, 2025, 12:26 PM UTC
Resolved
Jul 30, 2025, 05:15 PM UTC
Duration
4h 48m
Detected by Pingoru
Jul 30, 2025, 12:26 PM UTC

Update timeline

  1. investigating Jul 30, 2025, 12:26 PM UTC

    Investigating - The Polygon mainnet is currently experiencing a network-wide stall at block height 74,592,247. This is affecting all network operations. Our team is actively working on a node upgrade to resolve this issue. We will provide updates as the situation progresses. Thank you for your patience during this time.

  2. identified Jul 30, 2025, 12:52 PM UTC

    Update - The Polygon mainnet remains stalled at block height 74,592,247. Important: The new Heimdall v0.2.16 upgrade has been found to cause issues with execution layer clients (Bor & Erigon). The upgrade is now PAUSED until further notice from the Matic Foundation. Please do not proceed with any node upgrades at this time. We will provide updates as soon as we receive guidance from the Matic Foundation.

  3. monitoring Jul 30, 2025, 04:39 PM UTC

    The issue has been fully mitigated, all nodes are now in sync and serving the latest data. We are continuing to monitor the results.

  4. resolved Jul 30, 2025, 05:15 PM UTC

    The incident has been resolved.