Tenderly incident

Difficulties with transactions processing

Major Resolved View vendor source →

Tenderly experienced a major incident on December 16, 2022, lasting 2h 5m. The incident has been resolved; the full update timeline is below.

Started
Dec 16, 2022, 03:59 PM UTC
Resolved
Dec 16, 2022, 06:05 PM UTC
Duration
2h 5m
Detected by Pingoru
Dec 16, 2022, 03:59 PM UTC

Update timeline

  1. identified Dec 16, 2022, 03:59 PM UTC

    So sorry everyone, we are currently having difficulties processing some transactions and we are working on fixing it ASAP. We apologize for any inconvenience that you might experience at the moment.

  2. identified Dec 16, 2022, 04:02 PM UTC

    We are continuing to work on a fix for this issue.

  3. identified Dec 16, 2022, 04:21 PM UTC

    We are testing the fix internally and will roll it out to production soon.

  4. identified Dec 16, 2022, 04:53 PM UTC

    We are rolling out the fix to networks one by one. You should see fresh data in your dashboard.

  5. identified Dec 16, 2022, 05:20 PM UTC

    Mainnet and Polygon are fully operational.

  6. identified Dec 16, 2022, 05:36 PM UTC

    Fantom and Gnosis Chain are fully operational.

  7. identified Dec 16, 2022, 05:40 PM UTC

    Avalanche is fully operational.

  8. resolved Dec 16, 2022, 06:05 PM UTC

    All networks are fully operational.