Temporal incident

Small number of customers in us-west-2 may experience elevated API latencies

Minor Resolved View vendor source →

Temporal experienced a minor incident on January 26, 2026 affecting us-west-2, lasting 17h 10m. The incident has been resolved; the full update timeline is below.

Started
Jan 26, 2026, 09:17 PM UTC
Resolved
Jan 27, 2026, 02:28 PM UTC
Duration
17h 10m
Detected by Pingoru
Jan 26, 2026, 09:17 PM UTC

Affected components

us-west-2

Update timeline

  1. investigating Jan 26, 2026, 09:17 PM UTC

    Small number of customers in us-west-2 may experience elevated API latencies.

  2. investigating Jan 26, 2026, 09:44 PM UTC

    We are continuing to investigate this issue.

  3. investigating Jan 26, 2026, 09:53 PM UTC

    We are still investigating the root cause. Performance is recovering. Some customers may still see elevated API latencies.

  4. investigating Jan 26, 2026, 10:37 PM UTC

    Investigation ongoing.

  5. monitoring Jan 26, 2026, 11:29 PM UTC

    A fix has been implemented and we are monitoring the results.

  6. monitoring Jan 26, 2026, 11:31 PM UTC

    Monitoring

  7. resolved Jan 27, 2026, 02:28 PM UTC

    Retroactive update: Latencies in us-west-2 returned to normal levels after the fix was applied, and the incident was considered resolved at 23:30 UTC on Jan 26. No additional customer impact was observed.