Telgea Outage History

Status: Investigating We're aware of an issue in the Netherlands that's affecting 2G and 3G service. Some of you may have trouble connecting to the network, making or receiving calls, sending or receiving SMS, or using mobile data. Our partner is working to fix this as a priority. We're following it closely and will post updates here as soon as we know more. Affected components Netherlands (Partial outage)

Status: Investigating We are currently experiencing degraded performance, resulting in processing delays for Travel eSIM provisioning.

Status: Investigating We are currently experiencing degraded performance, resulting in processing delays for number porting and provisioning.

Status: Investigating We are currently experiencing an issue affecting eSIM replacement actions. Network connectivity and services remain fully operational. Our engineering team has identified the root cause and a fix is already being actively deployed.

Status: Investigating We have identified an issue affecting hotspot functionality for US numbers. Our team is currently investigating the root cause and working to resolve the issue.

Status: Investigating We are currently seeing a service disruption affecting Belgian plans while roaming. The issue has been traced to an underlying network provider. We are actively working with the provider and monitoring the situation closely. We will keep you updated and share another update in the next hour. Apologies for the disruption.

Status: Investigating We are currently seeing degraded service for Swedish mobile plans. New number activations, plan changes and SIM replacements in Sweden are delayed. Existing lines are not affected. Our team is working with our network partner to restore normal service.

Status: Investigating We have identified the root cause of the issue and are urgently working to restore service. Our investigation has confirmed that the issue is limited to US users who are currently roaming abroad. US users within the United States are not affected. We apologize for the disruption and will provide another update as soon as we have more information on service restoration.

Status: Investigating We're currently investigating an issue affecting these services: not set. Some requests may fail or experience elevated latency. Our engineering team is actively looking into the cause, and we'll post an update as soon as we have more information. We apologize for the disruption.

Status: Investigating We're currently investigating an issue affecting these services: not set. Some requests may fail or experience elevated latency. Our engineering team is actively looking into the cause, and we'll post an update as soon as we have more information. We apologize for the disruption.

Status: Investigating We are currently experiencing a delay in the provision of new US numbers.

Status: Investigating We have detected an incident affecting Voice and SMS services, resulting in service degradation in the Dutch market. Our partner is currently investigating the issue and assessing the potential root cause. We are actively validating the impact and working to restore services at the earliest possible opportunity.