Telgea incident

Issue affecting roaming on Belgian plans

Minor Resolved View vendor source →

Telgea experienced a minor incident on September 21, 2026 affecting Belgium and Belgium, lasting 2h 26m. The incident has been resolved; the full update timeline is below.

Started
Sep 21, 2026, 12:29 PM UTC
Resolved
Sep 21, 2026, 02:55 PM UTC
Duration
2h 26m
Detected by Pingoru
Sep 21, 2026, 12:29 PM UTC

Affected components

BelgiumBelgium

Update timeline

  1. investigating Sep 21, 2026, 12:29 PM UTC

    Status: Investigating We are currently seeing a service disruption affecting Belgian plans while roaming. The issue has been traced to an underlying network provider. We are actively working with the provider and monitoring the situation closely. We will keep you updated and share another update in the next hour. Apologies for the disruption.

  2. monitoring Sep 21, 2026, 12:31 PM UTC

    Status: Monitoring We are currently seeing a service disruption affecting Belgian plans while roaming. The issue has been traced to an underlying network provider. We are actively working with the provider and monitoring the situation closely. We will keep you updated and share another update in the next hour. Apologies for the disruption. Affected components Belgium (Partial outage)

  3. resolved Sep 21, 2026, 02:55 PM UTC

    Status: Resolved This incident has been resolved and all Belgian service is now operating normally. We apologise for the disruption. Affected components Belgium (Operational)