Teleport experienced a minor incident on July 14, 2022 affecting Cloud Service, lasting 7h 2m. The incident has been resolved; the full update timeline is below.
Affected components
Cloud Service
Update timeline
- identified Jul 14, 2022, 02:03 PM UTC
We've noticed slow loading times of session records for a small subset of cloud tenants. As a result, we're currently increasing our backend capacity to remedy the issue as soon as possible.
- monitoring Jul 14, 2022, 07:14 PM UTC
We have successfully implemented a solution to resolve the increased load times for session recordings. Affected tenants are continuing to be monitored, but do not expect any further impact. Thank you for your patience while we worked to resolve the issue. Please reach out to your Support Team if you have questions related to this event.
- resolved Jul 14, 2022, 09:05 PM UTC
This incident has been resolved.