Teleport incident

Usage Event Capture Errors

Minor Resolved View vendor source →

Teleport experienced a minor incident on January 6, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jan 06, 2025, 07:00 PM UTC
Resolved
Jan 06, 2025, 07:00 PM UTC
Duration
Detected by Pingoru
Jan 06, 2025, 07:00 PM UTC

Update timeline

  1. resolved Jan 14, 2025, 07:40 PM UTC

    An issue was reported regarding the ability to connect to the usage reporting server.

  2. postmortem Jan 14, 2025, 07:49 PM UTC

    The root cause of this issue was the inability to submit large batches of usage events due to a platform limitation with the payload size. Customers sending large batches of usage events received an error in Teleport Auth logs and a cluster alert. Impact was limited to a subset of customers. No effect to the health or stability of Teleport occurred during this time.