Telenor CDN incident

Degraded performance on API

Minor Resolved View vendor source →

Telenor CDN experienced a minor incident on September 16, 2025 affecting API, lasting 7d 16h. The incident has been resolved; the full update timeline is below.

Started
Sep 16, 2025, 03:56 PM UTC
Resolved
Sep 24, 2025, 08:11 AM UTC
Duration
7d 16h
Detected by Pingoru
Sep 16, 2025, 03:56 PM UTC

Affected components

API

Update timeline

  1. investigating Sep 16, 2025, 03:56 PM UTC

    We are currently having issues with our backend system that affects API functionality like purge etc.

  2. investigating Sep 16, 2025, 08:46 PM UTC

    The API is now closed and under maintenance so that we are able to fix the issue.

  3. investigating Sep 17, 2025, 07:12 AM UTC

    API open again, but purge is currently closed.

  4. investigating Sep 19, 2025, 03:32 PM UTC

    We are still working on a fix for purge.

  5. identified Sep 23, 2025, 04:47 PM UTC

    The issue has been fixed and we opened up for purge for a short period, but had to close the service again due to the queues building up again.

  6. resolved Sep 24, 2025, 08:11 AM UTC

    This incident has been resolved.