Tekmetric incident

June 6 Incident

Notice Resolved View vendor source →

Tekmetric experienced a notice incident on June 26, 2024, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jun 26, 2024, 03:51 PM UTC
Resolved
Jun 06, 2024, 07:00 AM UTC
Duration
—
Detected by Pingoru
Jun 26, 2024, 03:51 PM UTC

Update timeline

  1. resolved Jun 26, 2024, 03:51 PM UTC

    Our team performed a routine database upgrade which led to connectivity issues and significant service disruptions. After extensive troubleshooting and support from AWS, the root cause was identified as a bug in AWS's latest version of their database engine. The issue was resolved by 9:29 AM EDT.