technologywithin experienced a major incident on December 19, 2024, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Dec 19, 2024, 09:56 AM UTC
Type: Incident Duration: 2 hours and 21 minutes Affected Components: Leased line connectivity Dec 19, 09:56:42 GMT+0 - Identified - We have been alerted by one of our leased line providers that they have had a hardware failure at their Data Centre which is impacting network connectivity at a number of sites. They have already dispatched an engineering team to resolve this issue. We will update when we have an ETA on resolution. Dec 19, 10:37:39 GMT+0 - Monitoring - The provider has identified the fault and their engineers are working to fix and resolve the issue ASAP. More updates will be posted when they are received. Dec 19, 12:17:26 GMT+0 - Resolved - We are now seeing circuits return to service and have had confirmation from the provider that the interconnects are back online. We would like to apologise for the disruption caused.