technologywithin incident

Legacy Phone Platform Issues

Minor Resolved View vendor source →

technologywithin experienced a minor incident on May 2, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
May 02, 2025, 02:27 PM UTC
Resolved
May 02, 2025, 02:27 PM UTC
Duration
Detected by Pingoru
May 02, 2025, 02:27 PM UTC

Update timeline

  1. resolved May 02, 2025, 02:27 PM UTC

    Type: Incident Duration: 1 hour and 8 minutes Affected Components: Voice Services May 2, 14:27:39 GMT+0 - Investigating - We've received reports of an issue with our legacy phone platform whereby calls are intermittent and not connecting outbound. We've raised this with the provider and they're actively working on a resolution. A further update will be given when we've received further information. May 2, 15:35:32 GMT+0 - Resolved - We've been advised the issue has been resolved and full service has resumed. Please do accept our apologies for the issues suffered for all our affected customers.