TechnologyOne incident

Resource Booker/Publish - Service Degradation for a subset of customers - UK Region

Minor Resolved View vendor source →

TechnologyOne experienced a minor incident on August 1, 2024, lasting 1h 23m. The incident has been resolved; the full update timeline is below.

Started
Aug 01, 2024, 08:32 AM UTC
Resolved
Aug 01, 2024, 09:56 AM UTC
Duration
1h 23m
Detected by Pingoru
Aug 01, 2024, 08:32 AM UTC

Update timeline

  1. identified Aug 01, 2024, 08:32 AM UTC

    We are investigating an issue impacting service for V4 Resource Booker & Publish in the UK region. A subset of customers are experiencing sub-optimal performance and intermittent errors. Our engineers have identified the root cause and are working towards resolution.

  2. monitoring Aug 01, 2024, 08:59 AM UTC

    A fix has been implemented and we are continuing to monitor.

  3. resolved Aug 01, 2024, 09:56 AM UTC

    This incident has been resolved.