TecAlliance TecDoc Outage History
TecAlliance TecDoc is up right nowPingoru has recorded 50 incidents for TecAlliance TecDoc: 11 in the last 12 months and 0 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| June 2026 | 10 | 1 of 720 (0%) |
| July 2026 | 1 | 1 of 744 (0%) |
| August 2026 | 0 | 0 of 744 (0%) |
| September 2026 | 0 | 0 of 720 (0%) |
| October 2026 | 0 | 0 of 523 (0%) |
Incidents, newest first
Critical July 24, 2026 TecDoc Web Service Region Specific Requests send to US-West-2 has an alert 29m US-West-2, Region AWS US-West-2
Started Jul 24, 2026, 11:06 AM UTC· resolved Jul 24, 2026, 11:36 AM UTC
- investigating Jul 24, 2026, 11:06 AM UTC
Network is unreachable The engineering team is investigating an issue with our TecDoc Web Service. During this time, users may experience some latency issues when accessing their regionally specific requests sent through the US-West-2 region. We apologize for the inconvenience and will share any updates once we have more information. Thank you for your patience. Time (UTC) : 2026-07-24T11:01:15
- resolved Jul 24, 2026, 11:36 AM UTC
This incident has been resolved.
Critical June 30, 2026 TecDoc Web Service has an alert 4m Aggregate all Regions
Started Jun 30, 2026, 07:26 PM UTC· resolved Jun 30, 2026, 07:30 PM UTC
- investigating Jun 30, 2026, 07:26 PM UTC
The required string was not found The engineering team is investigating an issue with our TecDoc Web Service. During this time, users may experience some latency issues. We apologize for the inconvenience and will share any updates once we have more information. Thank you for your patience. Time (UTC) : 2026-06-30T19:21:42
- resolved Jun 30, 2026, 07:30 PM UTC
This incident has been resolved.
Notice June 30, 2026 Webservices-getArticles 24m
Started Jun 30, 2026, 07:12 PM UTC· resolved Jun 30, 2026, 07:37 PM UTC
- investigating Jun 30, 2026, 07:12 PM UTC
The required string was not found The engineering team is investigating an issue with our TecDoc Web Service. During this time, users may experience some latency issues. We apologize for the inconvenience and will share any updates once we have more information. Thank you for your patience. Time (UTC) : 2026-06-30T19:07:20
- resolved Jun 30, 2026, 07:37 PM UTC
This incident has been resolved.
Notice June 30, 2026 [Pingdom] webservice.tecalliance.services Pegasus-getLinkageTargets has an alert 59m
Started Jun 30, 2026, 06:40 PM UTC· resolved Jun 30, 2026, 07:39 PM UTC
- investigating Jun 30, 2026, 06:40 PM UTC
Socket timeout, unable to connect to server The engineering team is investigating an issue with our TecDoc Web Service. During this time, users may experience some latency issues. We apologize for the inconvenience and will share any updates once we have more information. Thank you for your patience. Time (UTC) : 2026-06-30T18:34:45
- resolved Jun 30, 2026, 07:39 PM UTC
This incident has been resolved.
Critical June 30, 2026 TecDoc Web Service Region Specific Requests send to EU-Central-1 has an alert 58m EU-Central-1, Region AWS EU-Central-1
Started Jun 30, 2026, 06:37 PM UTC· resolved Jun 30, 2026, 07:36 PM UTC
- investigating Jun 30, 2026, 06:37 PM UTC
Socket timeout, unable to connect to server The engineering team is investigating an issue with our TecDoc Web Service. During this time, users may experience some latency issues when accessing their regionally specific requests sent through the EU-Central-1 region. We apologize for the inconvenience and will share any updates once we have more information. Thank you for your patience. Time (UTC) : 2026-06-30T18:32:00
- resolved Jun 30, 2026, 07:36 PM UTC
This incident has been resolved.