TeamViewer incident

Device groups are not loading

Major Resolved View vendor source →

TeamViewer experienced a major incident on December 9, 2025 affecting TeamViewer Services, lasting 52m. The incident has been resolved; the full update timeline is below.

Started
Dec 09, 2025, 09:55 AM UTC
Resolved
Dec 09, 2025, 10:47 AM UTC
Duration
52m
Detected by Pingoru
Dec 09, 2025, 09:55 AM UTC

Affected components

TeamViewer Services

Update timeline

  1. investigating Dec 09, 2025, 09:55 AM UTC

    We are currently investigating an issue with Device groups not loading.

  2. monitoring Dec 09, 2025, 10:14 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Dec 09, 2025, 10:47 AM UTC

    This incident has been resolved.