TeamViewer incident

Remote Management - Backup Service

Minor Resolved View vendor source →

TeamViewer experienced a minor incident on November 12, 2024 affecting Backup, lasting 3h 9m. The incident has been resolved; the full update timeline is below.

Started
Nov 12, 2024, 11:44 AM UTC
Resolved
Nov 12, 2024, 02:53 PM UTC
Duration
3h 9m
Detected by Pingoru
Nov 12, 2024, 11:44 AM UTC

Affected components

Backup

Update timeline

  1. investigating Nov 12, 2024, 11:44 AM UTC

    We are experiencing technical issues in our backend services and are proactively investigating.

  2. monitoring Nov 12, 2024, 12:30 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 12, 2024, 02:53 PM UTC

    This incident has been resolved.