TeamViewer incident

Login Issues

Major Resolved View vendor source →

TeamViewer experienced a major incident on January 8, 2024 affecting TeamViewer Services and Management Console, lasting 3h 5m. The incident has been resolved; the full update timeline is below.

Started
Jan 08, 2024, 09:32 AM UTC
Resolved
Jan 08, 2024, 12:37 PM UTC
Duration
3h 5m
Detected by Pingoru
Jan 08, 2024, 09:32 AM UTC

Affected components

TeamViewer ServicesManagement Console

Update timeline

  1. investigating Jan 08, 2024, 09:32 AM UTC

    We are currently investigating an issue affecting the login services.

  2. identified Jan 08, 2024, 10:26 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jan 08, 2024, 10:40 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jan 08, 2024, 12:37 PM UTC

    This incident has been resolved.