TeamViewer incident

TeamViewer Community - Downgraded Performance

Minor Resolved View vendor source →

TeamViewer experienced a minor incident on May 12, 2025 affecting TeamViewer Community, lasting 1h 50m. The incident has been resolved; the full update timeline is below.

Started
May 12, 2025, 07:19 AM UTC
Resolved
May 12, 2025, 09:09 AM UTC
Duration
1h 50m
Detected by Pingoru
May 12, 2025, 07:19 AM UTC

Affected components

TeamViewer Community

Update timeline

  1. identified May 12, 2025, 07:19 AM UTC

    We are currently experiencing latency issues in the TeamViewer Community due to problems with a third-party provider. The root cause has been identified, and their team is actively working on a resolution. We will continue to monitor the situation closely and provide updates as they become available. All other Components are not affected by this.

  2. monitoring May 12, 2025, 08:40 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 12, 2025, 09:09 AM UTC

    This incident has been resolved.