Teamtailor Outage History

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Teamtailor had 13 outages in the last 2 years totaling 173h 12m of downtime — averaging 0.5 incidents per month.

There were 13 Teamtailor outages since August 5, 2024 totaling 173h 12m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.teamtailor.com

Minor July 8, 2026

Degraded performance – delayed background processing

Detected by Pingoru
Jul 08, 2026, 11:15 AM UTC
Resolved
Jul 08, 2026, 06:50 AM UTC
Duration
—
Timeline · 1 update
  1. resolved Jul 08, 2026, 11:15 AM UTC

    Between approximately 08:50 and 11:30 CEST, customers may have experienced general slowness across the platform and delays in background processing (e.g. resume parsing and other queued actions). The cause was a misconfigured recurring job that allowed overlapping runs, which blocked the background job queue and increased database load. We restarted the affected workers, corrected the job configuration, and added a database index to reduce load. Systems have been operating normally since approximately 11:30 CEST. We apologize for the inconvenience.

Read the full incident report →

Minor July 6, 2026

Increased database issues for customers on na-maroon

Detected by Pingoru
Jul 06, 2026, 04:34 PM UTC
Resolved
Jul 06, 2026, 09:13 PM UTC
Duration
4h 39m
Affected: US West (Oregon)US West (Oregon)US West (Oregon)
Timeline · 6 updates
  1. investigating Jul 06, 2026, 04:34 PM UTC

    We are currently investigating this issue.

  2. identified Jul 06, 2026, 04:35 PM UTC

    Issue has been identified, the application will enter maintenance for a short moment.

  3. monitoring Jul 06, 2026, 04:46 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. investigating Jul 06, 2026, 04:57 PM UTC

    We are currently investigating this issue.

  5. monitoring Jul 06, 2026, 05:11 PM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved Jul 06, 2026, 09:13 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 2, 2026

Marketing website (www.teamtailor.com) unavailable

Detected by Pingoru
Jul 02, 2026, 12:16 PM UTC
Resolved
Jul 02, 2026, 01:00 PM UTC
Duration
44m
Affected: Marketing site
Timeline · 3 updates
  1. investigating Jul 02, 2026, 01:02 PM UTC

    We are experiencing issues with our marketing website (www.teamtailor.com) being unavailable due to an SSL certificate error. Career sites, the ATS and the API are not affected. We are investigating the issue.

  2. identified Jul 02, 2026, 01:03 PM UTC

    The issue has been identified - an SSL certificate renewal did not include the teamtailor.com domain. A new certificate is being issued and deployed.

  3. resolved Jul 02, 2026, 01:04 PM UTC

    A new SSL certificate has been deployed and www.teamtailor.com is fully available again. This incident is resolved.

Read the full incident report →

Minor June 15, 2026

Intermittent errors when uploading and displaying images

Detected by Pingoru
Jun 15, 2026, 02:13 PM UTC
Resolved
Jun 15, 2026, 02:21 PM UTC
Duration
7m
Affected: EU (Ireland)EU (Ireland)US West (Oregon)US West (Oregon)Asia Pacific (Sydney)
Timeline · 2 updates
  1. monitoring Jun 15, 2026, 02:13 PM UTC

    We experienced intermittent errors affecting image uploads and display across the platform, including profile pictures and the image/media library in settings and the career site editor. Affected requests returned a temporary error (HTTP 503). The issue was caused by a problem with one of our external service providers, who we have contacted. Error rates have dropped significantly since the peak earlier today and the service is recovering. We are continuing to monitor closely to confirm full recovery.

  2. resolved Jun 15, 2026, 02:21 PM UTC

    This issue has been resolved. The problem with our external service provider has been fixed, error rates have returned to zero, and image uploads and display are operating normally again across all regions. Thank you for your patience.

Read the full incident report →

Minor June 5, 2026

Availability issue

Detected by Pingoru
Jun 05, 2026, 03:02 PM UTC
Resolved
Jun 05, 2026, 03:39 PM UTC
Duration
37m
Affected: EU (Ireland)EU (Ireland)EU (Ireland)
Timeline · 4 updates
  1. investigating Jun 05, 2026, 03:02 PM UTC

    We are currently experiencing issues with slow response times on our EU region. We are investigating the issue.

  2. identified Jun 05, 2026, 03:06 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jun 05, 2026, 03:15 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 05, 2026, 03:39 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 22, 2026

Delays and intermittent errors across multiple features

Detected by Pingoru
May 22, 2026, 11:42 AM UTC
Resolved
May 22, 2026, 12:16 PM UTC
Duration
33m
Affected: EU (Ireland)EU (Ireland)EU (Ireland)EU (Ireland)
Timeline · 2 updates
  1. monitoring May 22, 2026, 11:42 AM UTC

    A fix has been deployed. Background processing is catching up and we are monitoring the recovery of any queued actions. Some actions may still take longer than usual while the queue drains.

  2. resolved May 22, 2026, 12:16 PM UTC

    This incident has been resolved, all system features are back to normal.

Read the full incident report →

Minor July 30, 2025

Update/refresh of Analytics data in Teamtailor delayed

Detected by Pingoru
Jul 30, 2025, 08:23 AM UTC
Resolved
Aug 05, 2025, 12:01 PM UTC
Duration
6d 3h
Affected: EU (Ireland)US West (Oregon)
Timeline · 7 updates
  1. monitoring Jul 30, 2025, 08:23 AM UTC

    We are currently having issues with Insights (our analytics backend). It looks like no data has been ingested since July 25th. We are currently working on getting it running again now. We don't expect any data has been lost due to this, but it will take some time for the system to catch up with the past week's data once it's up and running again.

  2. monitoring Jul 30, 2025, 08:23 AM UTC

    We are continuing to monitor for any further issues.

  3. monitoring Jul 30, 2025, 12:01 PM UTC

    Based on the current ingestion rate, we estimate that all queued up data will be ingested by around 6 AM CET tomorrow (July 31th).

  4. monitoring Jul 31, 2025, 08:38 AM UTC

    Most of the queued events and data have been ingested by the Analytics backend, but there is still some remaining data to process before everything is fully updated.

  5. monitoring Aug 01, 2025, 12:00 PM UTC

    Visitor data is still being slowly imported. We are working on speeding it up, but no ETA available yet.

  6. monitoring Aug 05, 2025, 12:00 PM UTC

    All queued up data and events have been imported and processed. All Analytics features and information are working as expected.

  7. resolved Aug 05, 2025, 12:01 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 10, 2025

Realtime service

Detected by Pingoru
Jul 10, 2025, 07:03 PM UTC
Resolved
Jul 11, 2025, 07:06 AM UTC
Duration
12h 3m
Affected: EU (Ireland)EU (Ireland)US West (Oregon)US West (Oregon)
Timeline · 4 updates
  1. investigating Jul 10, 2025, 07:03 PM UTC

    We are currently experiencing issues with our real time service, which is unfortunately is causing issues with some functionality within our application. We are in contact with our provider to alleviate the issue.

  2. monitoring Jul 10, 2025, 10:07 PM UTC

    We have been monitoring the situation for a while and will continue to do so.

  3. monitoring Jul 10, 2025, 10:07 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Jul 11, 2025, 07:06 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 4, 2025

Intermittent availability issue

Detected by Pingoru
Mar 04, 2025, 08:04 PM UTC
Resolved
Mar 04, 2025, 09:30 PM UTC
Duration
1h 25m
Affected: EU (Ireland)EU (Ireland)EU (Ireland)EU (Ireland)
Timeline · 3 updates
  1. investigating Mar 04, 2025, 08:39 PM UTC

    We are currently experiencing intermittent availability issues affecting Career Sites and the ATS backend in our EU region. Our team is actively investigating and implementing mitigations.

  2. investigating Mar 05, 2025, 04:27 AM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Mar 05, 2025, 04:35 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical October 3, 2024

Problem to access career sites with custom dns name

Detected by Pingoru
Oct 03, 2024, 08:05 PM UTC
Resolved
Oct 03, 2024, 08:43 PM UTC
Duration
37m
Affected: EU (Ireland)
Timeline · 4 updates
  1. investigating Oct 03, 2024, 08:05 PM UTC

    We are currently experiencing problems to access career sites on with custom domain names

  2. investigating Oct 03, 2024, 08:06 PM UTC

    Career sites using a teamtailor sub-domains (company-name.teamtailor.com) works as usual. We continue to investigate

  3. monitoring Oct 03, 2024, 08:35 PM UTC

    Our service provider has found and corrected the issue, we are monitoring the issue for now.

  4. resolved Oct 03, 2024, 08:43 PM UTC

    Incident has been resolved and everything is deemed operational again. Thank you for your patience!

Read the full incident report →

Minor August 21, 2024

Experiencing some slowness

Detected by Pingoru
Aug 21, 2024, 05:56 AM UTC
Resolved
Aug 21, 2024, 07:54 AM UTC
Duration
1h 58m
Affected: EU (Ireland)EU (Ireland)EU (Ireland)EU (Ireland)
Timeline · 3 updates
  1. investigating Aug 21, 2024, 05:56 AM UTC

    We are currently investigating this issue.

  2. monitoring Aug 21, 2024, 07:10 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 21, 2024, 07:54 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice August 7, 2024

Delay in deliveries of notifications

Detected by Pingoru
Aug 07, 2024, 10:05 AM UTC
Resolved
Aug 07, 2024, 10:53 AM UTC
Duration
48m
Affected: EU (Ireland)US West (Oregon)
Timeline · 3 updates
  1. identified Aug 07, 2024, 10:05 AM UTC

    We are currently experiencing a delay in the delivery of notifications since yesterday. A correction for this is underway and should correct the issue later today.

  2. monitoring Aug 07, 2024, 10:50 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 07, 2024, 10:53 AM UTC

    This incident has been resolved.

Read the full incident report →

Major August 5, 2024

We are experience slower response times in our system

Detected by Pingoru
Aug 05, 2024, 07:40 AM UTC
Resolved
Aug 05, 2024, 09:39 AM UTC
Duration
1h 59m
Affected: EU (Ireland)EU (Ireland)EU (Ireland)EU (Ireland)
Timeline · 5 updates
  1. investigating Aug 05, 2024, 08:19 AM UTC

    We are currently experience issues where the response time of our services are longer than normal. It might affect the availability of the ATS and Career sites.

  2. identified Aug 05, 2024, 08:24 AM UTC

    We have identified the issue and are working as fast as we can to get everything back online.

  3. monitoring Aug 05, 2024, 09:15 AM UTC

    A fix have been implemented and we are monitoring the systems.

  4. monitoring Aug 05, 2024, 09:16 AM UTC

    We are continuing to monitor for any further issues.

  5. resolved Aug 05, 2024, 09:39 AM UTC

    This incident has been resolved.

Read the full incident report →