Teamtailor incident

Update/refresh of Analytics data in Teamtailor delayed

Minor Resolved View vendor source →

Teamtailor experienced a minor incident on July 30, 2025 affecting EU (Ireland) and US West (Oregon), lasting 6d 3h. The incident has been resolved; the full update timeline is below.

Started
Jul 30, 2025, 08:23 AM UTC
Resolved
Aug 05, 2025, 12:01 PM UTC
Duration
6d 3h
Detected by Pingoru
Jul 30, 2025, 08:23 AM UTC

Affected components

EU (Ireland)US West (Oregon)

Update timeline

  1. monitoring Jul 30, 2025, 08:23 AM UTC

    We are currently having issues with Insights (our analytics backend). It looks like no data has been ingested since July 25th. We are currently working on getting it running again now. We don't expect any data has been lost due to this, but it will take some time for the system to catch up with the past week's data once it's up and running again.

  2. monitoring Jul 30, 2025, 08:23 AM UTC

    We are continuing to monitor for any further issues.

  3. monitoring Jul 30, 2025, 12:01 PM UTC

    Based on the current ingestion rate, we estimate that all queued up data will be ingested by around 6 AM CET tomorrow (July 31th).

  4. monitoring Jul 31, 2025, 08:38 AM UTC

    Most of the queued events and data have been ingested by the Analytics backend, but there is still some remaining data to process before everything is fully updated.

  5. monitoring Aug 01, 2025, 12:00 PM UTC

    Visitor data is still being slowly imported. We are working on speeding it up, but no ETA available yet.

  6. monitoring Aug 05, 2025, 12:00 PM UTC

    All queued up data and events have been imported and processed. All Analytics features and information are working as expected.

  7. resolved Aug 05, 2025, 12:01 PM UTC

    This incident has been resolved.