TeamSnap incident

Database Maintenance

Notice Resolved View vendor source →

TeamSnap experienced a notice incident on February 16, 2016, lasting 11h 40m. The incident has been resolved; the full update timeline is below.

Started
Feb 16, 2016, 08:55 PM UTC
Resolved
Feb 17, 2016, 08:35 AM UTC
Duration
11h 40m
Detected by Pingoru
Feb 16, 2016, 08:55 PM UTC

Update timeline

  1. scheduled Feb 16, 2016, 08:55 PM UTC

    Our database is like a loyal, well-behaved, perfect mutt of a dog - except when he needs a bath. Well, we’re giving the database a bath tonight. But don’t worry, we have extra towels on hand for when he runs around the TeamSnap offices getting water all over everything. In less fun, but perhaps more accurate terms, we will be performing some much needed database maintenance between 1-3am CST tonight (Feb 16th, 2016) to fully resolve the issues encountered earlier today. During this time, TeamSnap applications may be unavailable, though we will do our best to keep the interruption as brief as possible.

  2. in progress Feb 17, 2016, 07:08 AM UTC

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  3. completed Feb 17, 2016, 08:35 AM UTC

    Mutt washing / Database maintenance completed without issues. Thanks for your patience!