Teampay incident

CVV intermittently unavailable for some users

Minor Resolved View vendor source →

Teampay experienced a minor incident on August 9, 2022 affecting External: Galileo, lasting 4h 45m. The incident has been resolved; the full update timeline is below.

Started
Aug 09, 2022, 12:59 PM UTC
Resolved
Aug 09, 2022, 05:44 PM UTC
Duration
4h 45m
Detected by Pingoru
Aug 09, 2022, 12:59 PM UTC

Affected components

External: Galileo

Update timeline

  1. identified Aug 09, 2022, 12:59 PM UTC

    The team is aware that CVV codes are intermittently unavailable for some customers. The issue has been identified and a fix is in progress with our third-party provider.

  2. monitoring Aug 09, 2022, 04:40 PM UTC

    A fix has been implemented and the team is monitoring.

  3. resolved Aug 09, 2022, 05:44 PM UTC

    This incident has been resolved.