Teampay had 11 outages in the last 2 years totaling 77h 48m of downtime — averaging 0.5 incidents per month.
There were 11 Teampay outages since July 12, 2024 totaling 77h 48m of downtime. Each is summarised below — incident details, duration, and resolution information.
An outage from an upstream provider may impact ACH payments. We are monitoring the situation.
We are continuing to investigate this issue.
The outage from the upstream provider is resolved. We are still monitoring the situation.
Numerous AWS services are still degraded which may impact Teampay services such as virtual card creation.
AWS and Marqeta are back up. Teampay is reconciling data impacted by the outage.
An issue with our bank login provider is impacting the following features: - No new bank accounts can be added via bank login provider - Historical transaction pulls via bank login are broken We are currently working with the provider and will update our status page as updates become available. The Teampay application remains operational aside from this issue.
The issue has been resolved and all systems are operational.
The issue has been resolved and all systems are operational.
We are currently investigating an issue in which users receive a 504 error at app.teampay.co and are unable to access the application.
Users are able to access the application. The team will continue to monitor.
This issue has been resolved.
As of 4:47pm EDT, Slack has reported an ongoing incident on their status page that may affect login to the Teampay web application via Slack authentication. We are monitoring the issue and will report back when the issue is resolved. https://slack-status.com/
Slack reports that the issue has been resolved.
Slack is currently experiencing a major outage affecting Login/SSO, APIs, and other workflows that are impacting customers from using Slack or authenticating into the Teampay web application via Slack auth. Email auth users and MS Teams users should be able to continue to use the applications as expected. The team is monitoring the situation and will let you know when Slack is back online. https://slack-status.com/
Slack continues to restore service to impacted users. While some users may now be able to login to Slack or access Teampay's web application via Slack auth, the issue is not confirmed fixed for all users. We continue to monitor the situation, and will provide an update when we are certain all of our users are able to access the Teampay application again.
Slack has reported their incident resolved. Users with Slack authentication into Teampay are able to access the application.
The team has identified a fix and is working on it.
This issue has been resolved.
Some users are unable to make purchase requests. The issue has been identified, and the team is working on a fix.
This issue has been resolved.
We are investigating an issue where some users are unable to retrieve card details.
The issue has been identified and the team is implementing a fix.
This issue has been resolved.
Customers on our Marqeta payment processor may be experiencing intermittent issues with card creation, retrieving balances, and transactions reflected in the application due to an external outage. We are monitoring and working with our partners to resolve.
The majority of Marqeta services are now stable. The team continues to monitor until all API functionality is restored.
This issue has been resolved.
Users are unable to login to the Teampaygo iOS application.. The team is currently investigating the issue.
The issue has been identified and the team is working on a fix.
This issue has been resolved.