Teampay incident

Application Performance - Slow Load Times

Minor Resolved View vendor source →

Teampay experienced a minor incident on May 22, 2023 affecting Slack Application and Web Application, lasting 4h 17m. The incident has been resolved; the full update timeline is below.

Started
May 22, 2023, 04:38 PM UTC
Resolved
May 22, 2023, 08:55 PM UTC
Duration
4h 17m
Detected by Pingoru
May 22, 2023, 04:38 PM UTC

Affected components

Slack ApplicationWeb Application

Update timeline

  1. identified May 22, 2023, 04:38 PM UTC

    Some customers may be encountering slow load times on the application. The team is investigating and will post updates as soon as we have more information. We apologize for any inconvenience this may cause, and appreciate your patience.

  2. monitoring May 22, 2023, 07:00 PM UTC

    Customers may have experienced slower than normal load times of requests, transactions or other pages within the application. Customers should be experiencing normal load times now. The immediate issue is mitigated, but the team continues to actively monitor the situation.

  3. resolved May 22, 2023, 08:55 PM UTC

    After monitoring, this incident is now resolved.