Teampay experienced a minor incident on May 23, 2023 affecting Web Application, lasting 7h 10m. The incident has been resolved; the full update timeline is below.
Affected components
Web Application
Update timeline
- investigating May 23, 2023, 06:31 PM UTC
Some users are experiencing slow load times on our web application. Thank you for your patience and understanding as we work diligently to resolve the issue.
- monitoring May 23, 2023, 08:18 PM UTC
The immediate issue has been mitigated. Customers who were experiencing slow load times on our web application should now be able to navigate the application as normal. The team will continue to monitor while additional improvements are put in place to prevent further issues.
- resolved May 24, 2023, 01:42 AM UTC
This incident has been resolved.