Teampay experienced a major incident on June 5, 2023 affecting Web Application, lasting 1h 56m. The incident has been resolved; the full update timeline is below.
Affected components
Web Application
Update timeline
- investigating Jun 05, 2023, 04:05 PM UTC
Some customers may be experiencing issues logging into the Teampay web application, and receiving a timeout error. The team is investigating the issue, and we will report back as we know more. Thank you for your patience while we work through this issue.
- resolved Jun 05, 2023, 06:01 PM UTC
Since about 1:00pm EDT, customers should no longer experience issues with logging into the web application. The team continues to monitor and do not expect any further issues. Thank you for your patience and understanding.