Teampay incident

SVB - Issues generating Virtual Card Numbers

Major Resolved View vendor source →

Teampay experienced a major incident on June 12, 2023 affecting External: SVB, lasting 3h 40m. The incident has been resolved; the full update timeline is below.

Started
Jun 12, 2023, 01:04 PM UTC
Resolved
Jun 12, 2023, 04:45 PM UTC
Duration
3h 40m
Detected by Pingoru
Jun 12, 2023, 01:04 PM UTC

Affected components

External: SVB

Update timeline

  1. investigating Jun 12, 2023, 01:04 PM UTC

    SVB reports that some customers may face issues during VCN creation, generation and authorization. We will monitor the situation and will let you know when we receive confirmation that the issue is resolved.

  2. resolved Jun 12, 2023, 04:45 PM UTC

    We have received confirmation that the issue with VCN creation, generation, and authorizations has been resolved.