Teampay incident

Customers unable to login to Teampay

Critical Resolved View vendor source →

Teampay experienced a critical incident on December 5, 2023 affecting Slack Application and Web Application, lasting 3h 8m. The incident has been resolved; the full update timeline is below.

Started
Dec 05, 2023, 03:38 PM UTC
Resolved
Dec 05, 2023, 06:47 PM UTC
Duration
3h 8m
Detected by Pingoru
Dec 05, 2023, 03:38 PM UTC

Affected components

Slack ApplicationWeb Application

Update timeline

  1. investigating Dec 05, 2023, 03:38 PM UTC

    We are currently investigating an issue preventing customers from being able to login to Teampay.

  2. monitoring Dec 05, 2023, 03:49 PM UTC

    A fix has been implemented, and the team continues to monitor at this time.

  3. resolved Dec 05, 2023, 06:47 PM UTC

    This is resolved.